FAQ
Questions companies usually ask first
Clear answers help you understand how the engagement works before we get on a call.
What does an LLM development company build?
An LLM development company builds software that uses large language models inside real workflows. That can include RAG knowledge assistants, product copilots, customer support assistants, document automation, AI agents, prompt systems, model integrations, fine-tuning, evaluations, and monitoring.
Do we need a custom large language model or a RAG system?
Most businesses should start with model integration, retrieval-augmented generation, prompt design, and evaluation before training a custom model. RAG is usually better when answers must come from your documents, policies, product data, or support history. Fine-tuning is useful when the model needs specialized tone, classification, extraction, or domain behavior that prompting and retrieval cannot solve.
Can you add LLM features to existing software?
Yes. We can add LLM features to existing SaaS products, portals, admin panels, CRMs, ERPs, support workflows, mobile apps, and internal tools through APIs, retrieval layers, background jobs, and user-facing interfaces.
How do you reduce hallucinations in LLM applications?
We reduce hallucinations with retrieval design, source-aware answers, prompt constraints, evaluation datasets, answer checks, fallback behavior, logging, human review for sensitive actions, and ongoing feedback loops.
What data is needed for LLM development?
Useful data can include product documentation, support tickets, policies, website content, CRM records, operational databases, PDFs, spreadsheets, call transcripts, or labeled examples. The first step is checking quality, permissions, freshness, and whether the data supports the target workflow.
Which models and tools can you work with?
Model choice depends on privacy, cost, latency, accuracy, multimodal needs, and deployment constraints. We can work with OpenAI APIs, Anthropic Claude, Google Gemini, open models, vector search, PostgreSQL, document pipelines, LangChain-style orchestration, and custom application infrastructure.
How long does an LLM development project take?
A focused discovery sprint or prototype can start small, then expand into production. Timeline depends on data access, integrations, UX complexity, evaluation needs, security controls, and the number of workflows the LLM system must support.
How do you measure LLM project success?
We define success with business and system metrics such as answer acceptance, deflection rate, task completion, processing time saved, source accuracy, escalation rate, latency, cost per workflow, and user feedback.