FAQ
Questions companies usually ask first
Clear answers help you understand how the engagement works before we get on a call.
What are enterprise RAG implementation services?
Enterprise RAG implementation services include source-system discovery, document ingestion, chunking, embeddings, vector search, metadata design, permission-aware retrieval, LLM integration, citations, evaluation, deployment, monitoring, and ongoing retrieval improvement.
When is RAG better than fine-tuning a model?
RAG is usually better when answers need to use current, private, frequently changing, or source-traceable knowledge. Fine-tuning can help with specialized tone, classification, extraction, or domain behavior, but it does not replace retrieval when the source content must stay fresh.
Can RAG connect to our existing documents, databases, and tools?
Yes. A RAG system can retrieve from approved documents, websites, databases, tickets, product records, policies, PDFs, spreadsheets, CRMs, ERPs, helpdesks, and custom APIs when access, quality, and freshness rules are designed clearly.
How do you reduce hallucinations in a RAG system?
We reduce risk with source-grounded retrieval, citation display, prompt constraints, answer evaluation sets, fallback rules, low-confidence handling, logging, human review for sensitive workflows, and monitoring of unanswered or disputed questions.
How do permissions work in enterprise RAG?
Permissions can be enforced with source filters, role and tenant metadata, user identity, document-level rules, API checks, audit logs, and answer policies so users only retrieve knowledge they are allowed to see.
What is needed before starting a RAG project?
Useful inputs include priority workflows, sample questions, source documents or systems, access rules, update frequency, sensitive data boundaries, success metrics, existing tools, and examples of answers your team considers correct or risky.
How long does a RAG implementation take?
A readiness audit or prototype can start with one high-value workflow and limited sources, then expand into production. Timeline depends on source access, content quality, permissions, integrations, evaluation depth, deployment constraints, and the number of user groups involved.
Can RAG become part of an AI agent or chatbot later?
Yes. RAG often becomes the knowledge layer for chatbots, copilots, and AI agents. We usually validate retrieval quality first, then add actions, approvals, and workflow automation when the system is ready to do more than answer questions.