FAQ
Questions companies usually ask first
Clear answers help you understand how the engagement works before we get on a call.
What are generative AI integration services?
Generative AI integration services connect LLMs, RAG systems, AI agents, chatbots, voice assistants, and automation workflows to existing software, data sources, APIs, permissions, user interfaces, and business processes.
How is this different from generative AI development?
Generative AI development can include new AI products or standalone workflows. Generative AI integration focuses on adding AI capability to current products, CRMs, ERPs, helpdesks, dashboards, portals, knowledge bases, and internal tools.
Can you integrate ChatGPT or other LLM APIs into our product?
Yes. We can integrate model APIs, design prompt and retrieval flows, connect backend services, add UI states, manage usage and latency, and create review and fallback behavior around sensitive outputs.
Can generative AI answer from our private documents or business data?
Yes, when the data can be accessed and governed properly. We can build retrieval pipelines, permission-aware knowledge access, source-aware answers, and evaluation checks for documents, tickets, product data, policies, and databases.
How do you reduce hallucinations and unsafe AI behavior?
We reduce risk with retrieval grounding, source links, scoped tool permissions, evaluation sets, fallback behavior, human review, audit logs, role-based access, and monitoring for quality, cost, latency, and exceptions.
Which business workflows are good candidates for generative AI integration?
Good candidates include support triage, knowledge search, proposal drafting, sales research, ticket summarization, document processing, onboarding, internal helpdesk, analytics explanations, CRM updates, and guided workflow automation.
How long does a generative AI integration project take?
A focused readiness sprint or pilot can start with one workflow and limited data access. Timeline depends on data readiness, integrations, permissions, review requirements, UX complexity, compliance risk, and the number of systems involved.