Skincare discovery needed more context than a product list
The product had to help users move from broad beauty browsing into a guided skincare journey shaped by profile details, ingredient preferences, product search, reviews, and educational content.
- Users needed onboarding that captured skin preferences before product discovery
- Product search and recommendations had to connect with ingredients, reviews, favorites, and profile state
- Content snippets and care articles needed a lightweight operating path outside the mobile release cycle
- Operators needed moderation and account visibility without exposing internal tools to consumers
